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XtraMath Glossary and Icon Guide
Program Guide with Grade-level Assignments
Teacher Quick Start Guide
Family / Homeschool Quick Start Guide
XtraMath Family Intro
XtraMath Support & FAQ
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Basic requirements for XtraMath
I just created my first class. What's next?
How can I view or print my students' PINs?
Sign up with your email address
Why did my student’s daily status change colors?
What IP addresses and domains are used by XtraMath?
How can I turn off or hide the teacher images?
How can I print certificates for my students?
How can I move a student to another classroom?
How can I clear XtraMath data from my computer or mobile device?
Can I give my students more time to answer problems?
Can I export student data to use in my own reports?
How can teachers share student progress with parents?
My student is “done”. What happens now?
What do students do in XtraMath?
How does XtraMath work?
How does XtraMath “remember my network”?
What browsers does XtraMath support?
The videos in the student activities stopped working
My student’s progress was lost
Clever integration troubleshooting
My student’s Google account is linked to the wrong XtraMath account
When my student signs in they end up in a teacher account
My classroom’s sign-in page disappeared
The sign-in page won’t remember my student
I’m not getting emails from XtraMath
My student is struggling with XtraMath
My student’s activity is different at home vs. at school
My student’s fluency score doesn’t seem right
My student can’t sign in
General troubleshooting advice
What is the role of the license administrator?
How can I delete my parent or teacher account?
How do I edit the name of my class or change when it ends?
How can I change my student’s name or other info?
Can I share my class with a co-teacher or school admin?
How can administrators manage the ClassLink integration?
How can administrators manage the Clever integration?
How can I manage my classes if I’m using a rostering integration like Clever or ClassLink?
How can I use XtraMath with ClassLink?
How can I use XtraMath with Clever?
How can I update my email address or change other account settings?
Can I share the mobile app with my family?
How can I get a refund for an app purchase?
Which phones and tablets are supported by the app?
What’s the difference between the XtraMath website and the mobile app?
Can I move the number keypad for a left-handed student?
Can I turn off the timer during student activities?
How can I start my students with multiplication?
What custom program options are available?
How can I change what program my student is working on?
My student brought home a flyer. How can I complete the enrollment process?
What class rostering options are available?
How can I reset my password?
How can my family sign in?
How can my class sign in?
My Premium license payment won’t go through
What printable materials are included with the Premium license?
Will my students lose progress when I upgrade to Premium?
Do you accept purchase orders?
How can I attach my teacher account to a school or district Premium license?
How can I upgrade to Premium?
What do you get with the Premium licenses?
Can I use XtraMath with my other children too?
How often should students use XtraMath? How long is a session?
How can a student see their fluency score?
Why does the report show my student has “incomplete” sessions?
What does the fluency score mean?
How do I read the progress reports?
How does a student achieve a fluency score of 100?
Can I have a student restart their program from the beginning?
How does XtraMath work for students that need enrichment?
How does XtraMath work for students with special needs?
XtraMath Glossary & Icon Guide
Teacher Guide
Suggested Programs
What’s the purpose of XtraMath?
Teacher Quick Start Guide
Family Intro
XtraMath Basics
What’s the purpose of XtraMath?
Suggested Programs
Teacher Guide
XtraMath Glossary & Icon Guide
See all >
Premium License
What do you get with the Premium licenses?
How can I upgrade to Premium?
How can I attach my teacher account to a school or district Premium license?
Do you accept purchase orders?
See all >
Sign In & Setup
How can my class sign in?
How can my family sign in?
How can I reset my password?
What class rostering options are available?
See all >
Student Programs
Suggested Programs
What do students do in XtraMath?
What custom program options are available?
Can I have a student restart their program from the beginning?
See all >
Progress Reports
How do I read the progress reports?
What does the fluency score mean?
Why does the report show my student has “incomplete” sessions?
Can I export student data to use in my own reports?
See all >
Account Management
Can I use XtraMath with my other children too?
How can I upgrade to Premium?
How can I attach my teacher account to a school or district Premium license?
How can I reset my password?
See all >
Mobile App
What’s the difference between the XtraMath website and the mobile app?
Which phones and tablets are supported by the app?
How can I get a refund for an app purchase?
Can I share the mobile app with my family?
See all >
Troubleshooting
General troubleshooting advice
My student can’t sign in
My student’s fluency score doesn’t seem right
My student’s activity is different at home vs. at school
See all >
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