General troubleshooting advice

My student can’t sign in

My student’s fluency score doesn’t seem right

My student’s activity is different at home vs. at school

My student is struggling with XtraMath. What can I do?

I’m not getting emails from XtraMath

The sign-in page won’t remember my student

My classroom’s sign-in page disappeared

Why does my student see a teacher account when they sign in?

My student’s Google account is linked to the wrong XtraMath account

Clever Integration Troubleshooting

Why did my student’s progress disappear?

What browsers does XtraMath support?

How does XtraMath “remember my network”?

Duplicate Student Accounts - Instructions to Send Parent/Teacher

What IP addresses and domains are used by XtraMath?

My license payment won’t go through