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General troubleshooting advice
My student can’t sign in
My student’s fluency score doesn’t seem right
My student’s activity is different at home vs. at school
My student is struggling with XtraMath
I’m not getting emails from XtraMath
The sign-in page won’t remember my student
My classroom’s sign-in page disappeared
When my student signs in they end up in a teacher account
My student’s Google account is linked to the wrong XtraMath account
Clever integration troubleshooting
My student’s progress was lost
The videos in the student activities stopped working
What browsers does XtraMath support?
How does XtraMath “remember my network”?
What IP addresses and domains are used by XtraMath?
My Premium license payment won’t go through
How can I clear XtraMath data from my computer or mobile device?
Which phones and tablets are supported by the app?
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