Troubleshooting & Technical
- General troubleshooting advice
- My student can’t sign in
- My student’s fluency score doesn’t seem right
- My student’s activity is different at home vs. at school
- My student is struggling with XtraMath
- I’m not getting emails from XtraMath
- The sign-in page won’t remember my student
- My classroom’s sign-in page disappeared
- When my student signs in they end up in a teacher account
- My student’s Google account is linked to the wrong XtraMath account
- Clever integration troubleshooting
- My student’s progress was lost
- The videos in the student activities stopped working
- What browsers does XtraMath support?
- How does XtraMath “remember my network”?
- How can I clear XtraMath data from my computer or mobile device?
- What IP addresses and domains are used by XtraMath?
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